Privacy Policy

1. Introduction

PAN-ASIA INNOVATIONS LIMITED ("Company", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, processing, and disclosure of your information when you access or use our website www.panasiainnovations.com (the "Site") and our services (the "Services").

We strictly adhere to the data protection principles set out in the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong ("PDPO"). By using our Services, you consent to the collection and use of your personal data as described in this Policy.

2. Data Protection Principles (PDPO)

We are committed to the six Data Protection Principles (DPPs) under the PDPO:

• DPP1 - Purpose and manner of collection: Personal data is collected for a lawful purpose directly related to a function or activity of the Company, and the data collected is necessary and adequate but not excessive.
• DPP2 - Accuracy and duration of retention: We take all practicable steps to ensure that personal data is accurate and is not kept longer than is necessary for the fulfillment of the purpose.
• DPP3 - Use of personal data: Personal data shall not be used for any new purpose without the prescribed consent of the data subject.
• DPP4 - Security of personal data: We take all practicable steps to ensure that personal data is protected against unauthorized or accidental access, processing, erasure, loss, or use.
• DPP5 - Information to be generally available: We maintain transparency regarding our personal data policies and practices.
• DPP6 - Access to personal data: Data subjects have the right to request access to and correction of their personal data.

3. Information We Collect

3.1 Personal Data You Provide

We collect information that you voluntarily provide to us when you register for an account, subscribe to our newsletter, request customer support, or communicate with us. This may include:

• Contact Information: Name, email address, mailing address, phone number.
• Business Information: Company name, job title, website URL.
• Financial Information: Bank account details for payment processing (processed securely by third-party payment providers).
• Identity Verification: Copy of government-issued ID (when required for compliance with anti-money laundering regulations).

3.2 Information Collected Automatically

When you access or use our Site, we automatically collect certain information about your device and usage patterns, including:

• Device Information: Hardware model, operating system version, unique device identifiers (UDID, IMEI), and mobile network information.
• Log Information: IP address, access times, pages viewed, links clicked, and the page you visited before navigating to our Site.
• Location Information: Approximate location derived from your IP address.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior.

4. Purpose of Collection and Use

We use the collected information for the following purposes:

• To provide, maintain, and improve our Services, including processing transactions and sending related information such as confirmations and invoices.
• To communicate with you about products, services, offers, promotions, rewards, and events offered by PAN-ASIA INNOVATIONS LIMITED, and provide news and information we think will be of interest to you (subject to your consent for direct marketing).
• To monitor and analyze trends, usage, and activities in connection with our Services.
• To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of PAN-ASIA INNOVATIONS LIMITED and others.
• To facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.
• To comply with legal obligations and regulatory requirements in Hong Kong and other jurisdictions.

5. Disclosure of Information

We may share your information as follows or as otherwise described in this Privacy Policy:

• Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., cloud hosting providers, payment processors, analytics services).
• Legal Requirements: We may disclose information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements.
• Business Transfers: We may share information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• With Your Consent: We may share your information with third parties when we have your consent to do so.

We do not sell your personal data to third parties.

6. Cross-Border Data Transfer

PAN-ASIA INNOVATIONS LIMITED is based in Hong Kong. However, we may process and store your information in servers located in other jurisdictions, including the United States, Singapore, or the European Union. By accessing or using our Services or otherwise providing information to us, you consent to the processing and transfer of information in and to Hong Kong and other countries. We ensure that any such transfer complies with the PDPO, ensuring a standard of protection comparable to that under Hong Kong law, typically through contractual means.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage. These measures include:

• Encryption of data in transit (SSL/TLS) and at rest.
• Strict access controls and authentication mechanisms.
• Regular security assessments and vulnerability scans.
• Staff training on data privacy and security.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

9. Direct Marketing

In accordance with the PDPO, we will not use your personal data for direct marketing purposes unless we have received your consent (or an indication of no objection). You may opt-out of receiving direct marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email we send you.
• Contacting us at [email protected].

We will process your opt-out request without charge.

10. Your Rights (Access and Correction)

Under the PDPO, you have the right to:

• Check whether we hold personal data about you.
• Access such data.
• Require us to correct any data relating to you which is inaccurate.
• Ascertain our policies and practices in relation to personal data and the kind of personal data held by us.

To exercise these rights, please submit a written request to our Data Protection Officer at the address provided below. We have the right to charge a reasonable fee for the processing of any data access request.

11. Cookies Policy

Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. We use the following types of cookies:

• Strictly necessary cookies: These are cookies that are required for the operation of our Site.
• Analytical/performance cookies: They allow us to recognize and count the number of visitors and to see how visitors move around our Site when they are using it.
• Functionality cookies: These are used to recognize you when you return to our Site.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email: [email protected]
Address: Data Protection Officer, PAN-ASIA INNOVATIONS LIMITED, UNIT A7, 12/F, ASTORIA BUILDING, 34 ASHLEY ROAD, TSIM SHA TSUI, KLN, HONG KONG